CR99 is deeply committed to protecting your personal information. This Privacy Policy explains what data we collect, how we store it, and how we use it.
By using CR99, you consent to this Privacy Policy. If you do not agree with this Policy, please refrain from using the platform.
CR99 (cr99.onl) is one of Bangladesh's most trusted online gaming platforms. We believe every member's personal data belongs to them — protecting it is our top priority. This Privacy Policy ("Policy") clearly explains what information CR99 collects, why it is collected, how it is used, and how it is kept secure.
This Policy applies to all CR99 services — including the website, mobile app, live chat support, and email communications. CR99 complies with international data protection regulations and GDPR guidelines.
We understand that sharing information online is a matter of trust. When you register on CR99, the data you provide is never collected unnecessarily. We only collect what is truly needed — and it is kept with the highest level of security.
CR99 collects various types of information to provide its services. The details are outlined below:
| Type of Information | Example | Why It Is Collected |
|---|---|---|
| Identifying Information | Name, date of birth, national ID | Age Verification & KYC Process |
| Contact Information | Phone number, email address | Account Verification & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, win/loss records | Service Improvement & Audits |
We collect only the information that is necessary. No irrelevant or excessive data is ever requested. No information is collected without your consent.
CR99 uses the collected information for the following purposes:
CR99 never sells your information to third parties for commercial purposes. Your consent is always obtained before any promotional messages are sent, and you can opt out at any time.
CR99 never sells your personal information to third parties. However, limited data sharing may occur in the following circumstances:
For international data transfers, CR99 ensures that the recipient country has adequate data protection measures in place and that EU Standard Contractual Clauses are followed.
CR99 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
We use the following types of cookies:
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause certain features to stop working.
CR99 employs industry-leading technical and organizational measures to protect your data:
In the event of a security incident, CR99 will notify the affected members and relevant regulatory authorities within 72 hours. We are always committed to full transparency.
As a CR99 member, you have the following rights regarding your personal information:
To exercise these rights [email protected]-. We will respond within 30 days. Requests will be processed after identity verification.
CR99's platform integrates a number of third-party services. These services have their own privacy policies, which are beyond CR99's control:
Before sharing data with third parties, CR99 verifies their data protection practices and enters into the necessary agreements. We share only the minimum information required to deliver our services.
CR99 is an adult gaming platform. No one under the age of 18 is permitted to register. We do not knowingly collect personal information from anyone under 18.
CR99 may request a national ID or birth registration certificate for age verification. If we become aware that data has been collected from a minor, the account will be immediately suspended and all associated data deleted.
If parents believe their child has registered on CR99, please [email protected]-. We will resolve the matter promptly.
CR99 may update this Privacy Policy at any time. For significant changes, we will notify members via email or an on-platform notification.
Please refer to the "Last Updated" date at the top of this policy — it indicates when the most recent changes were made. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, complaints, or requests, please reach us through the following:
At CR99, we follow the highest standards of technology and policy to protect every member's privacy.
All your data transmissions are protected with 256-bit SSL encryption. No third party can intercept or read your information.
Identity verification is carried out at the time of registration on CR99 to prevent fraud and ensure every account belongs to a real person.
CR99 operates in compliance with international GDPR guidelines. You retain full control over your personal data.
CR99 never sells your personal information to third parties. Your data is used solely to provide our services.
Data that is no longer needed is securely deleted after a defined retention period. Unnecessary data is never stored.
For any privacy-related questions, our Bengali-speaking support team is available 24/7, seven days a week.
Gaming on CR99 is for entertainment purposes only. No one under the age of 18 may use this platform. If you have concerns, please contact our Responsible Gaming View page.
Once you're satisfied with CR99's Privacy Policy, join us today. Enjoy Bangladesh's best gaming experience with your information fully protected.
18+ Only | SSL Secured | Licensed Platform