CR99's Terms and Conditions — Know Before You Play

CR99 (referred to hereinafter as "we", "the platform", or "CR99") is an internationally licensed online gaming platform operating under the domain cr99.onl. These Terms and Conditions ("Terms") constitute a legally binding agreement between CR99 and all of its users ("Members").

These Terms are available in both Bangla and English. In the event of any conflict, the English version shall prevail. CR99 reserves the right to update these Terms at any time — continued use of the platform following any changes constitutes acceptance of the revised Terms.

The following conditions must be met to open an account and play on CR99:

• Age: You must be at least 18 years of age. We may request proof of identity for age verification at any time.
• One Account: Each person may only register one account. If multiple accounts belonging to the same individual are detected, all accounts will be closed and accumulated funds may be forfeited.
• Accurate Information: You are required to provide accurate and complete information during registration. cr99 reserves the right to close any account found to contain false or misleading details.
• Legal Eligibility: It is your responsibility to ensure that online gaming is legal in your country of residence.
• Personal Use: Your account is for personal use only — use for commercial purposes or on behalf of a third party is strictly prohibited.

The security of your CR99 account is entirely your responsibility. Never share your login credentials (username and password) with anyone. CR99 will never ask for your password over the phone or via chat.

If you notice any unauthorized access or suspicious activity on your account, contact our support team immediately. We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.

• Use a strong password — at least 8 characters, combining numbers and special symbols.
• Avoid accessing your account over public Wi-Fi.
• Change your password regularly.
• Always log out of your account when you are done.

Deposits on CR99 can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 100. The following terms apply to withdrawals:

• Minimum Withdrawal: BDT 300.
• Processing Time: Typically 10–15 minutes, though verification may cause delays.
• Same Method: Withdrawals must generally be processed through the same method used for the deposit.
• KYC Verification: Identity verification (KYC) may be required for large withdrawals.
• Bonus Wagering: Wagering requirements must be met before bonus funds can be withdrawn.

Deposits from credit cards, borrowed funds, or third-party accounts are strictly prohibited. Any such transaction detected will result in account closure.

CR99 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms that must be followed:

• Wagering Requirement: Bonus funds must be wagered a specified number of times before withdrawal. Each bonus carries its own wagering requirements.
• Validity Period: Bonuses are typically valid for 7–30 days. Any unused bonus will expire at the end of the validity period.
• One Bonus at a Time: Only one bonus may be active at a time, unless otherwise specified.
• Bonus Abuse: Any attempt to circumvent bonus terms will result in cancellation of the bonus and any associated winnings.
• Right to Modify: CR99 reserves the right to modify bonus terms or cancel any bonus at any time.

The welcome bonus is available to new Members only and is tied to the first deposit. Attempting to claim multiple welcome bonuses from the same IP address, device, or payment method will be treated as bonus fraud.

All games on CR99 are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. Game outcomes are entirely unbiased and not predetermined.

• Betting Limits: Each game has minimum and maximum bet limits, which are clearly displayed in the game lobby.
• Technical Issues: cr99 will not be held responsible for any bets voided due to disconnection or server issues.
• Game Error: Any results displayed due to a software error will be considered void.
• Sports Betting: If an event is cancelled or postponed, the bet amount will be refunded.

The following activities are strictly prohibited on cr99 and may result in account closure and forfeiture of funds:

• Exploiting fraud, manipulation, or software bugs for gain.
• Using bots, scripts, or automated software to play games.
• Using the platform for money laundering or handling illegal funds.
• Attempting to access or hack another Member's account.
• Creating multiple accounts to exploit the bonus system.
• Threatening or harassing other Members or CR99 staff.
• Operating fake websites or fraudulent schemes using the CR99 name or logo.

CR99 believes gaming is a form of entertainment — not a source of income. We encourage all Members to play responsibly. The following tools are available on our platform:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Loss Limit: Set a maximum loss limit for a given time period.
• Self-Exclusion: Exclude yourself from the platform for 30 days or permanently.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days.
• Reality Check: Session reminders to notify you of your playtime at set intervals.

Gaming addiction is a real concern. If you feel that gaming is having a negative impact on your life, please contact our support team immediately or Responsible Gaming View page.

CR99 is committed to protecting your personal information. Data collected during registration is used solely for account management, identity verification, and service delivery.

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is protected through SSL encryption.

For more details, visit our Privacy Policy View page.

Cr99 reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Fraudulent or deceptive activity.
• Failure to verify identity.
• Account inactive for an extended period (more than 12 months).
• For legal or regulatory reasons.

Upon account closure, any valid remaining balance will be returned to your registered payment method. This may not apply to accounts closed due to a violation or ban.

CR99 shall not be held liable for the following:

• Games being interrupted due to internet connectivity issues or third-party service failures.
• Account credential theft resulting from your own negligence.
• Unintentional technical errors or server outages.
• Indirect or incidental damages.

CR99 reserves the right to modify these Terms and Conditions, in part or in full, at any time. For significant changes, we will notify Members via email or an on-platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

For any questions regarding these Terms, please contact our support team or FAQ Page View.